Last Updated 16 March 2023
Thank you for visiting our Company’s website (“Website”). We hope you find what you are looking for and enjoy our website content, which has been thoughtfully crafted for users like you.
Definition of personal information. 'Personal information' means information relating to an identifiable, living, natural person and where it is applicable, an identifiable, existing juristic person. This includes all addresses including residential, postal and email address; and change of name – for which we require copies of the marriage certificate or official change of name document issued by the relevant department.
What personal information do we collect? Our main reasons for collecting your personal information are to provide you with information or services that you have requested including supporting your applications to Real Coaching International LLC and to provide and improve the service, products and experiences that you and the users of the website, applicants and employees expect from us. We collect personal information from you in several different ways; you may share that information with us, or we may collect it using other means. Where possible, we will inform you which information is mandatory to be provided to us and which information is optional.
How do we use your personal information? We will use your information only for purposes for which it was collected and agreed with you. In addition, where necessary your information may be retained for legal or research purposes. Examples of reasons we may retain your information include, but are not limited:
To gather contact information
To confirm and verify your identity
To verify that you are an authorised user for security purposes
For the detection and prevention of fraud, crime, money laundering or other malpractice
To conduct market or customer satisfaction research or for statistical analysis
For audit and record keeping purposes
In connection with legal proceedings.
Disclosure of Information. We may disclose your personal information to our service providers who are involved in the delivery of services to you. They agree to comply with privacy requirements. We may also disclose information where we have a duty or a right to disclose in terms of law or industry codes; and where we believe it is necessary to protect our rights.
Information you share with us. We use the personal information you share with us in the following ways:
To respond to your queries and requests
To communicate with you
To provide you with updates about your application
To provide services and support for any application you make
To facilitate any application you make to Real Coaching International LLC
To provide updates to you about any changes to Real Coaching International LLC’s policies, terms and conditions and any other matters which we may need to tell you
To keep you informed of other opportunities at Real Coaching International LLC, if you have requested as such
Contacting You in the Future. If we provide the option and you have asked us to, we will keep you informed of other opportunities at Real Coaching International LLC. We do this in various ways, including e-mail, post, SMS, via social media platforms and by phone, but only if you are happy for us to do so. If you would like to remove your consent for future communications, please email us at email@example.com so we may route your inquiry to our relevant team member.
Links to third party websites. We may provide links to other websites which are not operated and controlled by Real Coaching International LLC. We have no control over and are not responsible for the content of those sites or how the third parties responsible for them collect and use your personal information. We do not endorse or make any representations about third party websites. Third party websites may have their own privacy policies explaining how they use and share your personal information. You should carefully review those privacy policies before you use these websites to make sure that you are happy with how your personal information is being collected and shared.
Informing us of Changes. If any of the information that you have provided to Real Coaching International LLC changes, for example:
Your e-mail address
Your phone number
Your name (through marriage or divorce or another reason)
Your postal address
Based on applicable local laws in your jurisdiction, you may have the right to request access to, update and amend personal information that we hold about you. You may also have the right under those applicable local laws in your jurisdiction to request removal of personal information about you or limit use of said personal information. If the law in your country allows us to impose a fee for giving you access, we will communicate this to you in response to your request. If you would like to request access to, update or amend your personal information or, if you would like to request removal of the personal information that we hold about you, or limit its use, please submit a request by sending an email to firstname.lastname@example.org We will respond to your request in accordance with applicable local laws in your jurisdiction.
How do we protect your personal information? We use appropriate technical and organisational measures, including encryption, to protect your personal information and privacy, and review those regularly. We protect your personal information using a combination of physical and IT security controls, including access controls that restrict and manage the way in which your personal information and data is processed, managed and handled. Whilst we cannot guarantee the security of your personal information, we commit to taking all reasonable steps to do so. Our security policies and procedures cover: Physical security. computer and network security, access to personal information, secure communications, retention and disposal of information, acceptable usage of personal information, governance and regulatory issues, monitoring access and usage of privacy information and investigating and reacting to security incidents.
Contact us. If you have any questions, comments, complaints or concerns about how we use the personal information we hold about you, please email us at email@example.com. The relevant team member will get back to you as soon as possible.